Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open from September 26 to October 28 on Mondays, Wednesdays and Fridays at 10.00 am - 14.00 pm.

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

Working life - 01.04.2020 klo 12.10

How does the corona pandemic impact your employment? Find answers here

The corona pandemic is impacting employees and companies in the service industry in many different ways. We have collected all of the information and instructions on the pandemic onto a separate website.

This website can provide answers to many issues, for example cooperation negotiations, temporary layoffs, dismissal and unemployment. It also features important information on income, working hours and shifts. 

There is also a list of frequently asked questions and answers on our corona website.  Read more: