Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Unemployment security - 13.05.2020 klo 10.29

How to apply for earnings-related unemployment allowance - watch this video

PAM has put together a video, which shows all the necessary steps in applying for unemployment allowance from the Unemployment Fund.

Have you been laid off partly or fully? Or have you become unemployed?

You can receive earnings-related allowance in the event of unemployment or lay-off if your work requirement is met and you have been a member of PAM and the Unemployment Fund for the corresponding period. The work requirement defines how long an unemployed person or a laid-off person must have been employed and a member of the unemployment fund in order to be entitled to earnings-related allowance. Read more here.

There are four things that you need to remember before sending the application to the Unemployment Fund:

1.  Register as an unemployed jobseeker with the TE Office. Register no later than on the first day of the lay off. You can do this easily on the TE Office’s website.

2. Send the first application for earnings-related unemployment allowance after 14 days of unemployment. A renewal application should be done in one-months periods.

3. With your application you need to attach the lay-off notice and a wage certificate. The wage certificate must be for at least 26 weeks before the lay-off. Ask your employer for this.

4. Taxation data goes directly from the Tax Administration to the Unemployment Fund. Order a revised tax card only for your benefits from my tax services online and select PAM’s Unemployment Fund as benefit payer. This way the information reaches the Unemployment Fund and speeds up the process.

By watching the video below, you will know how to send you first application for earnings-related unemployment allowance to PAM’s Unemployment Fund. 



Check our website for more information

Further information you can find on the Unemployment Fund’s home page. Also, have a look at PAM's corona site, where we have gathered information concerning the pandemic and FAQ about its effect on employment.