Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Collective bargaining - 22.01.2021 klo 16.05

Negotiation result achieved for wages in the hotel, restaurant and leisure industry

Photo: GettyImages.

A negotiation result has been achieved for wages covering the sector's employees and supervisors. As follows, the negotiation result will be discussed by the union's administrative bodies.

PAM and  MaRa have settled on a negotiation result concerning wages for employees and supervisors in the hotel, restaurant and leisure industry. 

The negotiation result is based on the earlier agreed collective agreement. According to stipulations in the agreement,  wages are to be checked for the first time on  1.2.2021. 

The negotiation result will be discussed by both union's administrative bodies. For PAM this means the Agreement Sector Committée and PAM's Executive Committee. The content of the negotiation result will not be disclosed until it has been agreed by both unions.

The collective agreement in Hotel. restaurant and leisure industry was settled last autumn. The new agreement period is 1.10.2020 – 31.3.2022, but the wages remain unsettled due to the uncertain future aspects.