Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

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Opening hours during Christmas and the New Year 2019

Photo: Getty Images

Christmas and New Year are causing exceptions in the opening hours for PAM and the Unemployment Fund and service lines.

The telephone service for the Unemployment Fund is closed between Monday December 23 until Wednesday January 1. PAM's regional offices are closed as well between Monday 23 December until Wednesday January 1. The service lines are open again as usual week days but closed during the following dates: 24.12.-26.12.2019 and 31.12.2019-1.1.2020.

We are at your service normally again starting from January 2, 2020. Our details of contact you can find here.

Please remember that the union and the Unemployment Fund's e-services are available 24/7.