Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Collective bargaining - 23.09.2020 klo 15.16

The collective agreement negotiations for tourism, restaurant and leisure services continue

Photo: Jouni Porsanger

PAM and the employer's representative, the Finnish Hospitality Association MaRa, have been negotiating new working conditions since the beginning of September. The effects of the corona epidemic on sector workers and companies have reflected also the collective bargaining negotiations.

”Despite the difficult situation in the sector, the negotiations have proceeded in good ambiance. We have dealt with the text content in a productive way and also discussed the fate of the hours in the competitiveness pact”, says PAM's Collective Bargaining Expert Raimo Hoikkala.

 ”Still we are not done. The next negotiation is scheduled for next week. We will inform on how things proceed to our members through our web pages”, promises Hoikkala.

The agreement period was prolonged for the collective agreement  in the sector due to the corona spring. The period will expire at the end of September. Around 85 000 workers and supervisors work ithin the collecive agreement.