Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open from September 26 to October 28 on Mondays, Wednesdays and Fridays at 10.00 am - 14.00 pm.

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

Summerjob - 10.05.2022 klo 14.14

What’s important for summer workers to know about shifts?

In the summer, PAM gets asked lots of questions about changes to shift lists and cancelled shifts, especially in the hotel, restaurant and leisure industry and the commerce sector. You can avoid a lot of hassle if you keep close track of your shifts during your summer job.

Shift lists available in advance

The shift list (or roster) states the starting and ending times of shifts, the breaks or rest times during the working day and days off.

The collective agreement specifies when shifts lists must be given to workers. For example, commerce sector workers must get their shift list no later than two weeks in advance, whereas in the hotel, restaurant and leisure industry shifts must be announced at least one week before the start of each three-week period.

Make sure you get your shift list in time and keep it in a safe place. If your employer doesn’t give a shift list to everyone in person and it is displayed on the noticeboard, for example, take a picture of it for yourself on your phone.

Summer workers must get their wages, come rain or shine

When shift lists have been drawn up, employers are not entitled to change them on their own, for example because it’s raining and there are no customers at the ice cream kiosk or on the terrace. Rain is not a valid reason for changing a shift list without agreement by both sides. Workers must always be paid wages for shifts entered in a list even if their employer cancels the shift.

A collective agreement may include an agreement on changing shift lists. For example, in the hotel, restaurant and leisure industry changing a shift list always requires agreement by the worker and the employer. In the commerce sector, shift lists can also be changed by the employer if there is a compelling reason having to do with organisation of the work.

Keep a record of your working hours

Workers must always be offered at least the number of working hours promised in their employment contract. If you don’t get all those hours, you may not get the earnings you expected from your summer job. That’s why it’s important to make sure you get at least the number of working hours agreed in your employment contract.

Keep a record of all your working hours. One way to do this is to use this ready-made form. The most important thing is that you have a record of when you started and ended your shifts (date and time) and how many hours you have worked. When you have the shift list and the hours you’ve worked, it makes it easier check on payday that your wages and any supplements have been paid correctly.

What do I do if I fall ill?

If you fall ill, you must tell your employer straight away. Your employer will give you more detailed instructions on what you need to do. If your employer requires a medical certificate, you need to visit a doctor and send the doctor’s certificate to your employer.

You should check the rules around sick pay with your employer and in the collective agreement. These also apply to fixed-term contracts, like summer jobs and seasonal work.


Also check out the summer job checklist, where you can find important information about employment and working life.

Summer workers should join PAM

Are you starting a summer job, for example in a shop, a restaurant, a kiosk, a fast food restaurant, an amusement park or in property services? Did you know that Service Union United PAM also looks after summer workers’ rights and makes sure collective agreements are complied with at workplaces?

In our opinion, fair employment terms and conditions are for everyone. We can advise and support you if you have questions about employment and working life. As a member you know what rights you are entitled to in working life.

Trade union membership is also good security for summer workers. That’s why you should join as soon as you start working. Being a union member also helps to any resolve employment problems summer workers might experience.

Read more and join PAM today