Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open from September 26 to October 28 on Mondays, Wednesdays and Fridays at 10.00 am - 14.00 pm.

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

The coronavirus and service work

The coronavirus has had a large impact on service workers and their ordinary life in the service sectors. We have gathered current information and instructions for PAM members on these pages. Read more from the subpages! These pages are updated regularly and in case of extended restrictions


There has been cues to the Unemployment Fund's services from time to time. You can find information on the processing time of applications received by the Unemployment Fund behind the button below. You can find other information about unemployment security, for example, on the page Income and Unemployment.

Information about the situation of applications

For more information on how to apply for unemployment benefits and other advice related to your income, please see here.


Shop steward assists you at your workplace

The shop steward is your closest aid and can help you answering many questions and work-related problems. He/she is there for the workers! Don't hesitate to contact the shop steward if there is something on your mind. 

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