Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Member's service 030 100 630 is open Mondays, Wednesdays and Fridays from  10 am to 2 pm.

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays from  10 am to 2 pm

Other training

Kiljava Institute
Card and pass training for the unemployed and fully laid-off

PAM offers members a wide range of training. As well as the training provided by the union, you can also take training provided by our partner organisations. Some of the organisations we work with are the KSL Study Centre, the Workers’ Educational Association WEA and the Kiljava Institute


As a PAM member you can take a maximum of one course a year provided by WEA or KSL. PAM pays your attendance fees for general courses (not travel or loss of earnings) if you are in the course’s target group. The available courses include a wide range of training on interaction, well-being at work, association activities and communications technology. 

You can find available training and registration instructions on the KSL and WEA websites. 

PAM does not pay travel costs or loss of earnings for training at WEA, KSL and partner schools. You can ask you branch about support for travel costs in good time before the training. 

Kiljava Institute 

Kiljava Institute also offers fun hobby courses at discounted prices for members. The range includes physical activity courses from dance to fly fishing, language training and arts subjects.

PAM does not pay travel costs for training at WEA, KSL or partner schools. 


Card and pass training for the unemployed and fully laid-off

For unemployed or fully laid-off members, PAM pays for one proficiency/certificate training at a partner school per year. Various training alternatives are available. PAM pays the course fee, but not travel costs.

Alertum courses

PAM pays for the following Altertum courses: first aid training, hygiene pass, first-aid fire extinguishing licence, forklift truck permit or occupational safety card.

Check out the training available and register on Alertum’s website
Hygiene pass training – you can find dates and the registration form at


Instructions for registering for Alertum training 

When registering, complete your own details as normal and your PAM details. 

Customer and payer 'Yritys'
PAM’s Business ID is 0668222-5
Reference Merja Westman
E-mail kurssisihteeri(at)
Tel. 030 100 600
E-invoicing address: 003706682225
Tieto Oyj
Postal address: P.O. Box 54
Post code: 00531
City: Helsinki