Unemployment Fund's contact information
E-service
In the e-service of the Unemployment Fund, you can
• draft and submit unemployment allowance applications and send the required attachments
• check the status of your unemployment allowance application
• send messages to the staff processing unemployment allowance applications
Mailing address for applications and attachments:
Palvelualojen työttömyyskassa
PL 93
00531 HELSINKI
Telephone service 020 690 211
mon-fri 10 AM - 2 PM
In July, telephone service is open from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. There is no telephone customer service available on Wednesdays between July 5 and 30.
Call prices are determined and charged by your subscription’s telecommunications operator.
In questions regarding the Union's membership and employment advice, we kindly ask you to contact the Union's phone service.
Membership services 030 100 630
Employment advice 030 100 625
More information on Union's website.
Regional offices
PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.
| City | Appointment | Address | Opening hours | Contac information for making an appointment | |
| Helsinki | No appointment needed | Säästöpankinranta 2 A, 9. krs, 00530 HELSINKI | Monday-Tuesday and Thursday-Friday 9 AM - - 4 PM, Wednesday closed | ||
| Joensuu | Appointment recommended | Kauppakatu 17 B, 3rd floor, 80100 JOENSUU | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | kuopio@pam.fi | |
| Jyväskylä | Appointment recommended | Torikeskus, Väinönkatu 11, 40100 JYVÄSKYLÄ | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | jyvaskyla@pam.fi or book a phone appointment by email | |
| Kouvola | Appointment recommended | Urheilijankuja 6, 45100 KOUVOLA | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | kouvola@pam.fi | |
| Kuopio | Appointment recommended | Ajurinkatu 29, 70100 KUOPIO | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | kuopio@pam.fi | |
| Lahti | Appointment recommended | Rautatienkatu 21 B, 3rd floor, 15110 LAHTI | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | lahti@pam.fi | |
| Oulu | Appointment recommended | Uusikatu 22, 90100 OULU | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | oulu@pam.fi | |
| Pori | By appointment only | Isolinnankatu 24, 3rd floor, 28100 PORI | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | pori@pam.fi | |
| Rovaniemi | Appointment recommended | Rovakatu 8, 96100 ROVANIEMI | Tuesday and Thursday 9 AM–12 PM & 1 -4 PM, Monday, Wednesday and Friday closed | rovaniemi@pam.fi | |
| Tampere | Appointment recommended | Aleksis Kiven katu 18 B, 3rd floor, 33210 TAMPERE | Monday and Thursday 9 AM–12 PM & 1 -4 PM, Tuesday, Wednesday and Friday closed | tampere@pam.fi or online booking | |
| Turku | Appointment recommended | Yliopistonkatu 33 G, 4th floor, 20100 TURKU | Monday and Thursday 9 AM - 12 PM & 1 - 4 PM, Tuesday, Wednesday and Friday closed | turku@pam.fi | |
| Vaasa | Appointment recommended | Pitkäkatu 38 C, 65100 VAASA | Monday and Thursday 9 AM - 12 PM & 1 - 4 PM, Tuesday, Wednesday and Friday closed | vaasa@pam.fi or book a phone appointment by email | |
E-mail and fax
E-mail. kassa@pam.fi
Fax: 020 774 2203
