Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Unemployment Fund's contact information 

E-service 

In the e-service of the Unemployment Fund, you can
•    draft and submit unemployment allowance applications and send the required attachments
•    check the status of your unemployment allowance application
•    send messages to the staff processing unemployment allowance applications

Mailing address for applications and attachments:
Palvelualojen työttömyyskassa
PL 93
00531 HELSINKI

Phone service 020 6920 211

mon-fri 10 AM  - 2 PM

Call prices are determined and charged by your subscription’s telecommunications operator

You are only charged your subscription’s telecommunications operator fee when calling a service numbers  beginning with 030. Queuing is free. When calling from abroad you will be charged whatever fees are applicable when calling abroad from the country in question.

In questions regarding the Union's membership and employment advice, we kindly ask you to contact the Union's phone service.

Membership services 030 100 630 
Employment advice 030 100 625

More information on Union's website

 

Regional offices

Helsinki Säästöpankinranta 2 A, 9. krs, 00530 HELSINKI Monday-Tuesday and Thursday-Friday 9–16, Wednesday closed
Kuopio Ajurinkatu 29, 70100 KUOPIO Monday-Tuesday and Thursday-Friday 9 AM - 12 PM & 1 - 4 PM, Wednesday closed
Tampere Aleksis Kiven katu 18 B, 3. krs, 33210 TAMPERE Monday-Tuesday and Thursday-Friday 9 AM - 12 PM & 1 - 4 PM, Wednesday closed
Turku Yliopistonkatu 33 G, 4. krs, 20100 TURKU Monday-Tuesday and Thursday-Friday 9 AM - 12 PM & 1 - 4 PM, Wednesday closed
Oulu Uusikatu 22, 90100 OULU Monday-Tuesday and Thursday-Friday 9 AM - 12 PM & 1 - 4 PM, Wednesday closed

 

E-mail and fax

E-mail. kassa@pam.fi
Fax: 020 774 2203