Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

Forms and attachments

We advice members to use our e-services for submitting applications and sending attachments. 

Here you can find some forms in a pdf-format. 

For members

Earnings-related allowance application - for first application

Follow-up application for earnings-related unemployment allowance

Letter of authorization - you can use this document if you want to authorize someone to conduct your benefit-related business at the Unemployment Fun 

For employers / TE service providers  to fill out 

Pay certificate for unemployment fund

Weekly working hours report (in Finnish)

Note of absence from TE service (in Finnish)

Sending attachments 

Fill out an save the forms in .pdf format on your computer. Send attachements by clicking on here or 'Send attachments' below. 

The files you submit must be in .pdf, .jpg, .jpeg, .png, .gif or .tiff format. The maximum size of the file attachments is 10 MB, which cannot be exceeded. The programme does not accept several files with the same name so make sure to give your attachments distinct names (e.g. pay slip 1, pay slip 2).  

You can add a maximum of ten (10) attachments to each application. 

Employers can send e.g. pay certificates and weekly working hours repors or TE service providers can submit notices of absence. We recommend using the e-service when sending attachments.  You can also email us at pam@kassa.fi but attachements submitted via e-services will be processed sooner. 

Send attachments