Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

You are entitled to pay or sickness allowance during illness or sickness allowance on account of an infectious disease if you are in quarantine. While the sickness allowance on account of an infectious disease does not prevent the payment of the earnings-related unemployment allowance, it does reduce its amount. The coronavirus epidemic may also lead to temporary layoffs. The unemployment fund will provide earnings-related unemployment allowance to you if you are laid off.

Including a salary certificate with your application may speed up processing

The employer must announce temporary layoffs no later than 14 days before the layoff period is set to begin. There have been suggestions that this period should now be shortened to 5 days. The employer and employee may also agree on a layoff notice period that is shorter than 14 days on a case-by-case basis.

If you are laid off, register as an unemployed jobseeker on your first day of layoffs or already before that. N.B.! Only EU and EEA citizens can at the moment register as a jobseeker in the TE Office's online service. Read more.

Apply for earnings-related unemployment allowance.  You can submit your first application after two weeks of being laid off. If the layoff period is shorter than two weeks, you can apply for earnings-related unemployment allowance after the last day of layoffs. All applications and their attachments can be sent through our online service.


In the near future, we expect a large volume of applications to arrive the unemployment fund due to the coronavirus epidemic. If you have been employed for a longer period before the layoffs, attach a salary certificate for 26 weeks before the layoffs with your application if possible. The unemployment fund can access your income information from the Incomes Register, but in many cases attaching the salary certificate may still help speed up the processing of your application.

Further information is also available from the website of the Federation of Finnish Unemployment Funds: More information about earnings-related unemployment allowance during layoffs.