Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

Online service

The online service is always open. You identify yourself with online banking codes.

The Unemployment Fund’s online service is only intended for managing unemployment-related matters. To manage your membership and membership fees, you can use the union’s e-service.

On the Fund’s online service, you can

  • submit an application for earnings-related unemployment allowance or job alternation compensation to the Fund;
  • send attachments to your application as PDF, JPG, PNG or TIFF files;
  • check the status of your application;
  • subscribe to receiving notifications of allowance payments on your mobile phone;
  • request letters and messages from the Unemployment Fund to be delivered only in electronic format via the online service;
  • subscribe to receiving e-mail notifications of letters and messages sent to you;
  • browse and change your personal data;
  • estimate the amount of your unemployment allowance using the allowance calculator;
  • send messages directly to the individual processing your application.


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