Online service
The online service is always open. Use your membership number as your User ID when logging in. When you log in for the first time, the password is the first 6 digits of your personal identity code.
The Unemployment Fund’s online service is only intended for managing unemployment-related matters. To manage your membership and membership fees, you can use the union’s e-service.
On the Fund’s online service, you can
- submit an application for earnings-related unemployment allowance or job alternation compensation to the Fund;
- send attachments to your application as PDF, JPG, PNG or TIFF files;
- check the status of your application;
- subscribe to receiving notifications of allowance payments on your mobile phone;
- request letters and messages from the Unemployment Fund to be delivered only in electronic format via the online service;
- subscribe to receiving e-mail notifications of letters and messages sent to you;
- browse and change your personal data;
- estimate the amount of your unemployment allowance using the allowance calculator;
- send messages directly to the individual processing your application.
If you have forgotten your password or receive an error message saying that your user ID and password don’t match:
Start by checking that you typed your user ID and password correctly. Please note! If you have already requested a new password, type in the characters of the password you receive exactly as they appear in the message sent to you – in other words, use capital letters where needed.
You can request a new password through the If you have forgotten your password, click here link in the Authentication window. To request a new password now, click here.
You can request for a new password to be sent to your mobile phone and/or e-mail address. You can only do so if you have added your mobile phone number and/or e-mail address to the online service. This is why it’s a good idea to save your contact details the very first time you log in.
If you do not receive a new password, contact the Unemployment Fund.