Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Collective Agreement for Retail Supervisors

Updated: 27.05.2020

PAM negotiates collective agreements for Retail Supervisors. Collective agreement specifies the minimum terms and conditions of employment such as wages, working time, sick leave, annual leave, wages for the holiday period and holiday bonuses. For example wages should not fall below the minimum wages negotiated by PAM in the collective agreement. It is good to keep in mind that you cannot conclude an individual employment contract on weaker terms and conditions than those agreed upon in the collective agreement.

Collective Agreement for Retail Supervisors 1 February 2020 – 31 January 2022

Collective Agreement for the Commercial Sector from 1 February 2020 to 31 January 2022

Member benefits