Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Earnings-related unemployment allowance

Updated: 09.03.2021

The PAM Unemployment Fund pays earnings-related unemployment allowance to eligible members for the period of unemployment. You are entitled to receive earnings-related unemployment allowance if:

1. you are between 17 and 64 years of age (or 67 if you are temporarily laid off);

2. you are unemployed but fit for work;

3. you have satisfied the qualifying period of employment during your membership;

4. you have registered as a job seeker at your local Employment and Economic Development Office (TE Office).

You are required to have been a member of the Unemployment Fund for at least 6 months. The qualifying period of employment is satisfied when you have worked for at least 26 weeks (6 months) over a period of 2 years and 4 months before unemployment. You are required to have worked at least one week during 2014; otherwise the qualifying period is 34 weeks.

All weeks in which you have worked at least 18 hours during your membership are accepted as working weeks. The pay that you have received must conform to the collective agreement.

You may receive earnings-related unemployment allowance if you are unemployed, temporarily laid off, in part-time employment or a part-time entrepreneur. Part-time employees and entrepreneurs receive adjusted allowance.

Earnings-related unemployment allowance is payable for five days per week for a maximum period of 400 days. There is a waiting period of five full working days before payments start. If you have less than 3 years of employment history, the maximum period of earnings-related unemployment allowance is 300 days.

The maximum payment period will start over when you have satisfied the qualifying period of employment again. This will happen when you have worked another 26 weeks over a period of two years and four months. All weeks in which you have worked at least 18 hours are accepted as working weeks.

The amount of your earnings-related unemployment allowance is determined on the basis of your taxable earnings from the weeks that satisfy the qualifying period of employment.

You should apply for earnings-related unemployment allowance within three months of the period covered by your application.

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Member benefits