Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open from September 26 to October 28 on Mondays, Wednesdays and Fridays at 10.00 am - 14.00 pm.

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

Frequently asked questions about the membership fee

Updated: 01.11.2022

Employer collection/ employer payment

If you pay yourself

Checking membership fees

Multiple Employers

Period without wage income

Membership ended due to unpaid membership fees

 

Employer collection/ employer payment

I want my employer to pay my membership fees directly from my wages to PAM, what do I do?

  1. Complete the employer collection form in PAM’s e-services (Membership fees-Easy fees). PAM then informs your employer.
  2. or print the form on PAM’s website, complete it and send it to your payroll department. They forward the form to PAM.
  3. If your employer doesn’t agree to collect union membership fees, you can pay your fees yourself by ordering an e-invoice to your bank or you can pay your fees in PAM’s e-services.

My employer deducts my membership fees from my wages. How can I tell that my employer has transferred them to PAM?

  1. It’s easy to check on your payslip that membership fees have been deducted from your wages. You will find the details on your payslip under Union membership fees/membership fees/PAM or Service Union United.
  2. You can also check the payment details in PAM’s e-services under Membership fees – Membership fee details. Note: Employers send membership fee information with a delay, so you won’t necessarily see the latest status in e-services. For this reason it’s best to check the details on your payslip first.

My employer should deduct membership fees from my wages, why aren’t membership fees mentioned on my payslip?

  1. It might take some time before the information reaches the payroll department and goes from there to PAM. If you want you can check with the payroll department that it has been taken care of.
  2. If you have started with a new employer, any existing collection agreement is no longer valid. If you change jobs, always remember to make a new collection agreement.

 

If you pay yourself

I want to pay my membership fees myself, what do I do?

You can pay your membership fees by e-invoice or in PAM’s e-services.

  • E-invoice
    • start using e-invoices in your online bank

      • log on to your online bank.

      • select Service Union United PAM (Palvelualojen ammattiliitto PAM) in the e-invoicing list in your online bank.

      • enter your personal identity code in the e-invoice order.

    • monthly e-invoices always contain the correct pre-completed reference number
    • the default membership fee amount in e-invoices is the previous month’s amount. If your wages vary each month, remember to check that the membership fee amount is correct.
    • you can order an reminder to pay the e-invoice from your bank.
  • Pay in e-services
    • pay membership fees in e-services (under Membership fees- Pay membership fees) each month on your wage payment day
    • there is a calculator in e-services so you can easily calculate what your membership fees are
    • you can pay your membership fees through your bank, by payment card or MobilePay.
  • Use monthly reference numbers
    • contact membership services (030 100 600 or asiointi.pam.fi) and ask them to mail monthly reference numbers to your home.

How do I calculate the monthly membership fee amount?

  • Calculate the membership fee for the month from the gross income on your payslip (amount before tax) as follows: membership fee percentage (1.5%) x gross wages (=taxable income). For example, to calculate membership fees on gross wages of 1500 euros: 0.015 x 1500 = 22.50 €.
  • There is a membership fee calculator on PAM’s website where you can easily check your membership fees.
  • You can also calculate your membership fees in PAM’s e-services in the section "Membership fees" > "Pay your membership fee"

 

Checking membership fees

Where do I find information about my membership fees?

  1. You can check your membership fee information in e-services as follows: "Membership fees" > "Membership fee information".
  2. In the section Paid/Unpaid  you can see registered payments and reported unpaid periods. In the Review tab you can see periods where membership fee details may be missing.
  3. Note: If your employer forwards membership fees to PAM, there may be delays in updating the information, so payment information won’t be shown.   

How do I pay missing membership fees?

  1. You can pay missing membership fees in e-services in the section "Membership fees" > "Pay membership fees".
  2. In the fields enter the start and end dates of your membership fees and your total gross wages for the period and press "Calculate". The program calculates your membership fees and after this you can select your payment method.
  3. Payments are made via Paytrail, which is PAM’s payment service provider. For this reason the payment recipient is given as Paytrail and there may be a slight delay in registering payments in your membership information.

 

Multiple employers

I have multiple employers and I get wages from several places. Do I have to pay membership fees on all my wage income?

Yes. When you pay your membership fees, add up your monthly wage income from all your wages and pay membership fees based on that income.

My employer pays membership fees from my wages to PAM. I also work elsewhere. Do I have to pay membership fees on this wage income too?

Yes. You can agree for your other employer to pay your membership fees to PAM as well, or you can pay your membership fees yourself each month.

 

Unpaid period

I have no wage income, do I still have to pay membership fees?

No. If you have no wage income, you don’t have to pay membership fees.

Unpaid periods include

  • full-time studying (no wage income at all)
  • family leave
  • military or non-military service
  • sickness or unemployment allowance paid by Kela

I have no wage income. Do I have tell PAM?

Yes. PAM won’t know unless you tell us. Your membership remains valid if you tell us you have an unpaid period.

How do I tell PAM I have no wage income?

Notify an unpaid period in PAM’s e-services in the section "Membership fees" > "Unpaid period".

You can also call the membership helpline 030 100 600 Mon–Fri 10 am–2 pm.

Membership ended due to unpaid membership fees

I got a message telling me that my PAM membership has ended. I still want to be a member, what do I do?

You can reinstate your membership by bringing your membership fees up to date. Call the membership helpline on 030 100 600, and we will help you.

Member benefits

    Contact information 

    Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

    Membership services

    Members' service 030 100 630 is open from September 26 to October 28 on Mondays, Wednesdays and Fridays at 10.00 am - 14.00 pm.

    030 100 630 10 am to 2 pm

    Employment advice

    030 100 625  10 am to 2 pm

    Unemployment benefit advice 020 690 211 10 am to 2 pm