Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm


Updated: 04.11.2021

Any PAM member can become a liaison. Unlike shop stewards and occupational health representatives, a liaison is not elected to represent employees; it’s enough to inform PAM that you wish to become one. You can become a liaison even if there is already a shop steward and/or an occupational safety representative in your employer company.

A liaison is literally the link between his/her workplace and the union. PAM provides liaisons with current and useful information that is relevant to themselves and their colleagues.

Duties of a liaison:

  • Informing the workplace and colleagues about PAM.
  • Ordering various PAM materials for the workplace.
  • Maintaining contact with PAM and informing PAM about any special circumstances at the workplace.
  • Assisting the shop steward.
  • Participating in training sessions and other events, if he/she so wishes.

A liaison plays an important role at the workplace, because he/she welcomes new colleagues, hands out material about joining the union and discusses joining the union with employees. In addition, a liaison also assists the shop steward at the workplace. PAM arranges events for liaisons on a yearly basis.

However, the tasks of the liaison do not involve negotiating in conflict situations at the workplace or giving advice on how to interpret the collective agreement.

Are you interested? You can register as a contact person by filling in the electronic form.

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Member benefits