Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Contact Service Union United PAM


The e-service is a convenient way to take care of things with PAM

You can handle many issues relating to your membership quickly and easily in the PAM e-service

Such issues include:
•    updating your personal or contact details, such as your email or phone number
•    paying membership fees
•    announcing reasons for fee exemption, e.g., family leave, military service or studying
•    changes in jobs or workplaces
•    sending messages about membership and employment

In the e-service of the Unemployment Fund, you can
•    draft and submit unemployment allowance applications and send the required attachments
•    check the status of your unemployment allowance application
•    send messages to the staff processing unemployment allowance applications

Membership services 030 100 630 

All matters related to joining PAM, membership in PAM, membership fees and benefits. Open weekdays from 10 am to 2 pm.

You can also contact us with the following form.

Please also read more on paying your membership fees, exemption from membership fees and what to do if there are changes in your life.

If you prefer that the membership fee is collected directly from your wages (through a withdrawal agreement by your employer), please fill in this form.

Employment advice 030 100 625

All matters related to wages, working times, holidays and dismissals. Open weekdays from 10 am to 2 pm.

If you have any questions concerning your employment, membership or fees, please do not hesitate to contact your workplace shop steward. If you do not have a shop steward at your workplace, you can call us or send your questions to a PAM expert here.

 

NB! PAM’s regional offices and the head office are closed  due to coronavirus until 2 August. Our online services and telephone services are operating normally.
 

Employment advice by regional offices
Regional office Appointment Hours Contacts for appointment
Helsinki-Uusimaa No appointment Monday-Tuesday and Thursday-Friday 9–16, Wednesday closed  
Hämeenlinna   No officer  
Joensuu Appointment is recommended Monday 9–12 and 13–16, Tuesday–Friday closed kuopio@pam.fi
Jyväskylä Appointment compulsory According to appointment jyvaskyla@pam.fi or leave a telephone request by email
Kouvola Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed kouvola@pam.fi
Kuopio Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed kuopio@pam.fi
Lahti Appointment is recommended Monday–Tuesday and Thursday-Friday 9–12 and 13–16, Wednesday closed lahti.pam.fi
Oulu Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed oulu@pam.fi
Pori Appointment compulsory Monday–Tuesday and Thursday 9.30–11.30 and 13.30–15.30, Wednesday and Friday closed pori@pam.fi
Rovaniemi Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed rovaniemi@pam.fi
Tampere Appointment is recommended Monday–Tuesday and Thursday 9–12 and 13–16, Wednesday closed, Friday no advice on employment matters tampere@pam.fi or the regional office's membership service
Turku Appointment is recommended Monday–Tuesday and Thursday 9.30–11.30 and 13.30–15.30, Wednesday closed, Friday no advice on employment matters turku@pam.fi
Vaasa Appointment compulsory According to appointment vaasa@pam.fi or leave a telephone request by email

 

Unemployment Fund 020 690 211 

If your query is about unemployment allowance, etc. Open weekdays from 10 am to 2 pm.

Switchboard 020 774 002 (concerning only Union)

  • open 10-14 (Juni 29 -July 31)
  • e-mail: pam(at)pam.fi
  • Open weekdays from 9 am to 4 pm

PAM serves its members in Finnish,Swedish and English, but we also aim to provide services in other languages, where possible.