Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Contact Service Union United PAM

 

On Monday, May 3, all regional offices will be open to the public during limited opening hours.

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Helsinki-Uusimaa, open on Mondays to Tuesdays and Thursdays to Fridays from 9 am to 4 pm (Wednesday closed)
Hämeenlinna, open on Tuesdays and Fridays from 9 am to 14 pm
Joensuu, open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm
Jyväskylä, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Kouvola, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Kuopio, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Lahti, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Oulu, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Pori, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Rovaniemi, open on Tuesdays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Turku, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Tampere, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm
Vaasa, open on Mondays and Thursdays from 9 am to 12 noon and from 1 pm to 4 pm

Service hours during summer

The telephone services function in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. The callback service is closed from 5 July until 30 July.

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

The e-service is a convenient way to take care of things with PAM

You can handle many issues relating to your membership quickly and easily in the PAM e-service

Such issues include:
•    updating your personal or contact details, such as your email or phone number
•    paying membership fees
•    announcing reasons for fee exemption, e.g., family leave, military service or studying
•    changes in jobs or workplaces
•    sending messages about membership and employment

In the e-service of the Unemployment Fund, you can
•    draft and submit unemployment allowance applications and send the required attachments
•    check the status of your unemployment allowance application
•    send messages to the staff processing unemployment allowance applications

Membership services 030 100 630 

All matters related to joining PAM, membership in PAM, membership fees and benefits. Open weekdays from 10 am to 2 pm.

You can also contact us with the following form.

Please also read more on paying your membership fees, exemption from membership fees and what to do if there are changes in your life.

If you prefer that the membership fee is collected directly from your wages (through a withdrawal agreement by your employer), please fill in this form.

Employment advice 030 100 625

All matters related to wages, working times, holidays and dismissals. Open weekdays from 10 am to 2 pm.

If you have any questions concerning your employment, membership or fees, please do not hesitate to contact your workplace shop steward. If you do not have a shop steward at your workplace, you can call us or send your questions to a PAM expert here.

 

Employment advice by regional offices
Regional office Appointment Hours Contacts for appointment
Helsinki-Uusimaa No appointment Monday-Tuesday and Thursday-Friday 9–16, Wednesday closed  
Hämeenlinna   No officer  
Joensuu Appointment is recommended Monday 9–12 and 13–16, Tuesday–Friday closed kuopio@pam.fi
Jyväskylä Appointment compulsory According to appointment jyvaskyla@pam.fi or leave a telephone request by email
Kouvola Appointment is recommended Monday and Thursday 9–12 and 13–16, Tuesday, Wednesday and Friday closed kouvola@pam.fi
Kuopio Appointment is recommended Tuesday and Thursday 9–12 and 13–16, Monday , Wednesday and Friday closed kuopio@pam.fi
Lahti Appointment is recommended Monday and Thursday 9–12 and 13–16, Tuesday, Wednesday and Friday closed lahti.pam.fi
Oulu Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed oulu@pam.fi
Pori Appointment compulsory Monday–Tuesday and Thursday 9.30–11.30 and 13.30–15.30, Wednesday and Friday closed pori@pam.fi
Rovaniemi Appointment is recommended Monday–Tuesday and Thursday–Friday 9–12 and 13–16, Wednesday closed rovaniemi@pam.fi
Tampere Appointment is recommended Monday–Tuesday and Thursday 9–12 and 13–16, Wednesday and Friday closed tampere@pam.fi or the regional office's membership service
Turku Appointment is recommended Monday and Thursday 9.00–12.00 and 13.00–16.00, Tuesday, Wednesday and Friday closed turku@pam.fi
Vaasa Appointment compulsory According to appointment vaasa@pam.fi or leave a telephone request by email

 

Unemployment Fund 020 690 211 

If your query is about unemployment allowance, etc. Open weekdays from 10 am to 2 pm.

Switchboard 020 774 002 (concerning only Union)

  • Open weekdays from 9 am to 4 pm
  • e-mail: pam(at)pam.fi

PAM serves its members in Finnish,Swedish and English, but we also aim to provide services in other languages, where possible.