PAM is the union for the service sectors Together with our members, we make working life better for service sector workers. PAM members are waiters, cleaners, cooks, property maintenance workers, security guards, food couriers, commerce sector workers and many others working in the private service sectors. Join us and make working life better together. Join PAM Summer, sunshine and double rewards – now more than ever, it pays to recommend PAM membership! When you recommend membership between 1 June and 31 July, you’ll receive double rewards! A colleague, friend or even a new summer employee may not know how much support is available in working life. As a PAM member, they receive support in all situations in working life, advice on employment-related matters, training opportunities and valuable member benefits. The best deal of the summer: your friend gets support and security in working life – and you get double rewards as a thank-you!! Read more Collective agreements and wages Guide to working life eService Unemployment fund Midsummer Checklist Are you working during Midsummer? See how Midsummer affects your pay and read other useful information. Read the checklist Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks Do you need help with residence permit matters? PAM members can get advice on all residence permit matters for free. You can call or e-mail your questions to dedicated helpline for PAM members. Read more Latest news All news Articles occupational safety Well-being at work The customer is not always right 16.6.2026 Press releases labour exploitation legislation politics PAM highlights quick and hefty sanctions and tighter legislation to combat labour exploitation 16.6.2026 Press releases commerce sector hotel and restaurant industry Well-being at work Harassment in the service sector is not getting better – the tourism and restaurant industry joins the Let’s behave campaign 16.6.2026 Articles entrepreneurship legislation property services sector “Light entrepreneurship” is spreading in the cleaning sector 15.6.2026 Press releases entrepreneurship legislation politics property services sector “Light entrepreneurship” must be brought under control in cleaning and the service sectors – undermining terms and conditions of employment is now too easy 15.6.2026 News pay Joint recommendation for workplaces: Wages should be paid when a person is unable to work due to an emergency warning about a drone threat 12.6.2026 Press releases Adventure services PAM lifts job search blockade against safari company Nordic Unique Travels 12.6.2026 News pay Instructions for wages lost due to complying with instructions issued by a government authority 3.6.2026 News income membership PAM's governing bodies PAM Council Resolution: Service sector workers – stand up for yourself! Now is the time to determine the direction of Finland’s future 1.6.2026 News collective agreement property services sector Коллективный трудовой договор работников сферы обслуживания недвижимости теперь полностью доступен на русском языке 27.5.2026 Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join Last updated: 12.06.2026
Press releases labour exploitation legislation politics PAM highlights quick and hefty sanctions and tighter legislation to combat labour exploitation 16.6.2026
Press releases commerce sector hotel and restaurant industry Well-being at work Harassment in the service sector is not getting better – the tourism and restaurant industry joins the Let’s behave campaign 16.6.2026
Articles entrepreneurship legislation property services sector “Light entrepreneurship” is spreading in the cleaning sector 15.6.2026
Press releases entrepreneurship legislation politics property services sector “Light entrepreneurship” must be brought under control in cleaning and the service sectors – undermining terms and conditions of employment is now too easy 15.6.2026
News pay Joint recommendation for workplaces: Wages should be paid when a person is unable to work due to an emergency warning about a drone threat 12.6.2026
Press releases Adventure services PAM lifts job search blockade against safari company Nordic Unique Travels 12.6.2026
News pay Instructions for wages lost due to complying with instructions issued by a government authority 3.6.2026
News income membership PAM's governing bodies PAM Council Resolution: Service sector workers – stand up for yourself! Now is the time to determine the direction of Finland’s future 1.6.2026
News collective agreement property services sector Коллективный трудовой договор работников сферы обслуживания недвижимости теперь полностью доступен на русском языке 27.5.2026