Home » Contact Contact us If you have questions, don’t hesitate to contact us – we’re here for you! A wealth of information is available on our website, but you can always call or send a message through the online service. Sometimes it’s easier to take care of things by discussing them face to face. You are welcome to visit one of our regional offices! Summer brings changes to phone services and opening hours ☀️ Phone services will be closed 10–11 June and 19 June On Tuesdays and Thursdays during the period 22 June–9 August Regional office opening hours Regional offices will be closed from 29 June to 2 August 2026 (weeks 27–31), except for the Helsinki-Uusimaa regional office, which will be open on Mondays from 6 July to 2 August (weeks 28–31). eService The online service is a quick and easy way to take care of many matters related to membership.You can Send messages related to membership and employment relationships Update your details, such as your employer, occupation, email address and phone number Pay your membership fee payments or give your employer the right to pay it from your salary Notify PAM of unpaid periods such as parental leave, military service or study eService login Telephone service We serve you over the phone on weekdays (Mon–Fri) from 10 am to 2 pm. Note! Member`s employment relationship service line is open Mon-Tue and Thu-Fri. Wednesdays closed. Membership: when you have questions about membership, membership fees, joining the union or member benefits, for example. Members’ employment relationships: when you have questions about wages, working hours, leave or termination of employment, for example. The employment relationship-line is open Mon-Tue and Thu-Fri. Wednesdays the service line is closed.Unemployment Fund of Service Union United: when you have questions about unemployment allowances or other matters related to unemployment, for example. Membership030 100 630 (Mon-Fri) Members’ employment relationships030 100 625(Mon-Tue, Thu-Fri) Unemployment fund 020 690 211 Call charges: Calls to numbers beginning with 030 are only subject to operator-specific charges. International call charges apply when calling from abroad. Book a remote meeting for employment-related matters You can book a remote meeting with our employment experts. Teams or phone appointments are available. Book an appointment Teams chat: we will send you an email with a link to the Teams chat before the meeting. Our expert will be there to assist you at the time you have booked. Phone time: our expert will call you at a time of your choice. You can also call us without an appointment. Residence permit advice for PAM members PAM’s experts on the employment helpline have general knowledge on residence permits for employed persons, but they are not experts on immigration law and practices. Therefore, PAM has partnered up with Turvapaikanhakijoiden tuki ry to help PAM members with questions related to all residence permits. The service is piloted until June 2026. As a PAM member, you can email pam@turvapaikanhakijoidentuki.fi at any time or call 044 901 6687 on Mondays from 4pm to 6pm PAM’s regional offices PAM’s regional offices serve members across Finland. When you need to take care of things face to face, you are welcome to visit one of our regional offices!See contact details below.You may take someone along to assist or interpret for you. The phone numbers listed above serve you across the country. Tampere office`s new address from 1 June 2026: Hallituskatu 11, A toimisto 5, 33210 Tampere. Please note! The office is exceptionally closed on Monday, June 8. Åland Islands SAK regional officeTorggatan 16 C (Statens ämbetshus)22100 Mariehamn Open map Book an appointment:Phone: 044 430 9766Email: kristiina.linna@sak.fi The SAK’s regional office is responsible for union services on the Åland Islands. Helsinki-Uusimaa The office is open from 9 am to 4 pm on Mondays, Tuesdays, Thursdays and Fridays. Closed on Wednesdays. Please note: On Fridays there is no employment advisory service at the office. The office is otherwise open as usual, and the unemployment fund and membership services are available on Fridays as normal. Säästöpankinranta 2 A, 9th floor00530 HELSINKIPL 15400531 HELSINKI Open map Joensuu The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Kauppakatu 17 B, 3th floor80100 JOENSUU Open map Jyväskylä The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Visiting addressTorikeskusVäinönkatu 1140100 Jyväskylä Open map Postal addressYliopistonkatu 3840100 Jyväskylä Kouvola The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Urheilijankuja 645100 KOUVOLA Open map Kuopio The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Asemakatu 22-24, 4th floor70100 KUOPIO Open map Lahti The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Rautatienkatu 21 B, 3th floor15110 Lahti Open map Oulu The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Uusikatu 22, 4th floor90100 OULU Open map Pori The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Isolinnankatu 24, 3th floor28100 PORI Open map Rovaniemi The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Rovakatu 896100 ROVANIEMI Open map Tampere The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times.Please note! The office is exceptionally closed on Monday, June 8. NEW ADDRESS from 1.6.2026: Hallituskatu 11, A toimisto 5, 33210 Tampere Open map Turku The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Yliopistonkatu 15 B 1920100 TURKU Open map Vaasa The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. Pitkäkatu 38 C65100 VAASA Open map PAM Main office Open daily from 9 am to 4 pm Siltasaarenkatu 18 A00530 HelsinkiPL 54, 00531 Helsinki Open map Note! Our membership services in Helsinki are located across the street from the Main office. Please visit Helsinki-Uusimaa regional officeSäästöpankinranta 2 A, 9th floor00530 HELSINKI Personnel Here you can find contact details for PAM’s personnel. You can search for people by department or by name. Personnel search For the media Are you looking for information about the employment rate or employees’ views or statistics on wages and income in service sectors? We serve representatives of the media by helping journalists find experts to interview, and we also offer research information and statistics for media use. Read more Switchboard 020 774 002 (for the trade union only) From 9 am to 4 pmEmail: pam@pam.fi Call charges: landline 3.2 cents per minute + 8.35 cents per call; mobile 19.2 cents per minute International call charges apply when calling from abroad.
