PAM is the union for the service sectors Together with our members, we make working life better for service sector workers. PAM members are waiters, cleaners, cooks, property maintenance workers, security guards, food couriers, commerce sector workers and many others working in the private service sectors. Join us and make working life better together. Join PAM Collective agreements and wages Guide to working life eService Unemployment fund Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks PAM Campus is now open! The new PAM Campus is our digital learning environment. Explore our trainings, register for courses, and study at your own pace whenever it suits you. Discover the 2026 training offering on the Campus and sign up! Click to enter PAM Campus Do you need help with residence permit matters? PAM members can get advice on all residence permit matters for free. You can call or e-mail your questions to dedicated helpline for PAM members. Read more Latest news All news Articles commerce sector Meira Nova is exemplary employer of the year 16.1.2026 News employment relationship membership property services sector victory in court Cleaner awarded nearly 9,000 euros for unlawful dismissal 16.1.2026 News membership PAM's governing bodies PAM launches the Better together award – nominations now open 16.1.2026 Articles property services sector Repeated violations of collective agreement in cleaning work 14.1.2026 News property services sector PAM survey: what happens in the day-to-day reality of the property services sector and how employment conditions are implemented in practice? 8.1.2026 News membership The right to deduct union membership fees will be abolished in 2026 – what should PAM members know? 5.1.2026 Blogs from the workplace networks unemployment Job hunting and the hidden cost of recruitment data 18.12.2025 Articles employment relationship membership A settlement can be reached without going to court – what is court mediation? 10.12.2025 Articles commerce sector membership occupational safety “Young people must not be taught that harassment is part of the job” 10.12.2025 Articles Platform economy Food couriers deserve the basic rights of Finnish working life and true freedom 2.12.2025 Recommend membership! Help a friend in working life – and earn Super Gift Cards Recommend PAM membership to a friend who works in the service sector – you both benefit.Your friend gets support and security in working life, and you receive a Super Gift Card every time a new member joins through your recommendation. Read more Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Local Branches’ Event Calendar 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 6 Feb Virkistyspäivä aos. 036 eläkeläis ja työttömille jäsenille. 6.2. – 6.2. 27 Jan Luottamusmiesten peruskurssi Helsinki (27.-29.1. ja 24.-25.2.2026) 27.1. – 25.2. Original Sokos Hotel Presidentti, Eteläinen Rautatienkatu 4 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 6 Feb Virkistyspäivä aos. 036 eläkeläis ja työttömille jäsenille. 6.2. – 6.2. 27 Jan Luottamusmiesten peruskurssi Helsinki (27.-29.1. ja 24.-25.2.2026) 27.1. – 25.2. Original Sokos Hotel Presidentti, Eteläinen Rautatienkatu 4 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 6 Feb Virkistyspäivä aos. 036 eläkeläis ja työttömille jäsenille. 6.2. – 6.2. 27 Jan Luottamusmiesten peruskurssi Helsinki (27.-29.1. ja 24.-25.2.2026) 27.1. – 25.2. Original Sokos Hotel Presidentti, Eteläinen Rautatienkatu 4 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 6 Feb Virkistyspäivä aos. 036 eläkeläis ja työttömille jäsenille. 6.2. – 6.2. 27 Jan Luottamusmiesten peruskurssi Helsinki (27.-29.1. ja 24.-25.2.2026) 27.1. – 25.2. Original Sokos Hotel Presidentti, Eteläinen Rautatienkatu 4 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 6 Feb Virkistyspäivä aos. 036 eläkeläis ja työttömille jäsenille. 6.2. – 6.2. 27 Jan Luottamusmiesten peruskurssi Helsinki (27.-29.1. ja 24.-25.2.2026) 27.1. – 25.2. Original Sokos Hotel Presidentti, Eteläinen Rautatienkatu 4 See all the trainings and events Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join
News employment relationship membership property services sector victory in court Cleaner awarded nearly 9,000 euros for unlawful dismissal 16.1.2026
News membership PAM's governing bodies PAM launches the Better together award – nominations now open 16.1.2026
Articles property services sector Repeated violations of collective agreement in cleaning work 14.1.2026
News property services sector PAM survey: what happens in the day-to-day reality of the property services sector and how employment conditions are implemented in practice? 8.1.2026
News membership The right to deduct union membership fees will be abolished in 2026 – what should PAM members know? 5.1.2026
Blogs from the workplace networks unemployment Job hunting and the hidden cost of recruitment data 18.12.2025
Articles employment relationship membership A settlement can be reached without going to court – what is court mediation? 10.12.2025
Articles commerce sector membership occupational safety “Young people must not be taught that harassment is part of the job” 10.12.2025
Articles Platform economy Food couriers deserve the basic rights of Finnish working life and true freedom 2.12.2025