PAM is the union for the service sectors Together with our members, we make working life better for service sector workers. PAM members are waiters, cleaners, cooks, property maintenance workers, security guards, food couriers, commerce sector workers and many others working in the private service sectors. Join us and make working life better together. Join PAM Collective agreements and wages Guide to working life eService Unemployment fund Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks PAM Campus is now open! The new PAM Campus is our digital learning environment. Explore our trainings, register for courses, and study at your own pace whenever it suits you. Discover the 2026 training offering on the Campus and sign up! Click to enter PAM Campus Do you need help with residence permit matters? PAM members can get advice on all residence permit matters for free. You can call or e-mail your questions to dedicated helpline for PAM members. Read more Latest news All news Press releases collective agreement commerce sector education pay The reform of the salary system for sales assistants and shop employees will enter into force on 1 October, 2026 – get prepared in time 11.2.2026 Articles hotel and restaurant industry supervisors in hotel and restaurant industry Young people drive change in the restaurant industry 9.2.2026 Articles collective agreement hotel and restaurant industry part-time work supervisors in hotel and restaurant industry Are you a part-time worker in the hospitality industry? Now is the time to check your working hours 6.2.2026 Articles Platform economy Under four euros an hour – PAM’ findings reveal Wolt couriers’ real earnings 5.2.2026 News income Unemployment security Changes to social security and labour legislation in 2026 3.2.2026 Press releases employment relationship income part-time work pay PAM member survey: Financial concerns shape the lives of service sector workers 23.1.2026 Articles commerce sector Meira Nova is exemplary employer of the year 16.1.2026 News employment relationship membership property services sector victory in court Cleaner awarded nearly 9,000 euros for unlawful dismissal 16.1.2026 News membership PAM's governing bodies PAM launches the Better together award – nominations now open 16.1.2026 Articles property services sector Repeated violations of collective agreement in cleaning work 14.1.2026 Recommend membership! Help a friend in working life – and earn Super Gift Cards Recommend PAM membership to a friend who works in the service sector – you both benefit.Your friend gets support and security in working life, and you receive a Super Gift Card every time a new member joins through your recommendation. Read more Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Local Branches’ Event Calendar 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 21 Feb PAM001 Äänimaljarentoutus nuorille 21.2. – 21.2. Paikka: Hyggejooga, Salomonkatu 19, Helsinki 31 Dec PAM-Etelä-Pohjanmaan osasto 031 jäsenedut 2026 31.12. – 31.12. Etelä-Pohjanmaa 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 21 Feb PAM001 Äänimaljarentoutus nuorille 21.2. – 21.2. Paikka: Hyggejooga, Salomonkatu 19, Helsinki 31 Dec PAM-Etelä-Pohjanmaan osasto 031 jäsenedut 2026 31.12. – 31.12. Etelä-Pohjanmaa 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 21 Feb PAM001 Äänimaljarentoutus nuorille 21.2. – 21.2. Paikka: Hyggejooga, Salomonkatu 19, Helsinki 31 Dec PAM-Etelä-Pohjanmaan osasto 031 jäsenedut 2026 31.12. – 31.12. Etelä-Pohjanmaa 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 21 Feb PAM001 Äänimaljarentoutus nuorille 21.2. – 21.2. Paikka: Hyggejooga, Salomonkatu 19, Helsinki 31 Dec PAM-Etelä-Pohjanmaan osasto 031 jäsenedut 2026 31.12. – 31.12. Etelä-Pohjanmaa 29 Apr Ammattiosastoiden johtokuntien teams Pirkanmaa, mukana työttömyyskassa 29.4. – 29.4. Tähän hotellin tms nimi,, Aleksis Kiven katu 18, 3 krs 21 Feb PAM001 Äänimaljarentoutus nuorille 21.2. – 21.2. Paikka: Hyggejooga, Salomonkatu 19, Helsinki 31 Dec PAM-Etelä-Pohjanmaan osasto 031 jäsenedut 2026 31.12. – 31.12. Etelä-Pohjanmaa See all the trainings and events Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join
Press releases collective agreement commerce sector education pay The reform of the salary system for sales assistants and shop employees will enter into force on 1 October, 2026 – get prepared in time 11.2.2026
Articles hotel and restaurant industry supervisors in hotel and restaurant industry Young people drive change in the restaurant industry 9.2.2026
Articles collective agreement hotel and restaurant industry part-time work supervisors in hotel and restaurant industry Are you a part-time worker in the hospitality industry? Now is the time to check your working hours 6.2.2026
Articles Platform economy Under four euros an hour – PAM’ findings reveal Wolt couriers’ real earnings 5.2.2026
Press releases employment relationship income part-time work pay PAM member survey: Financial concerns shape the lives of service sector workers 23.1.2026
News employment relationship membership property services sector victory in court Cleaner awarded nearly 9,000 euros for unlawful dismissal 16.1.2026
News membership PAM's governing bodies PAM launches the Better together award – nominations now open 16.1.2026
Articles property services sector Repeated violations of collective agreement in cleaning work 14.1.2026