Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open Mondays, Wednesdays and Fridays from  10 am to 2 pm.

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays 10 am to 2 pm


All employees should know their basic rights and duties in work life. When you are a member of Service Union United PAM, you have advice and support in all matters, however detailed, relating to your employment.

Rights and duties in a nutshell

  • Employees working in Finland must be paid, at the least, the wages agreed upon in the collective agreement for the sector.
  • Employees have the right to the protection provided by law and the agreements.
  • Employees have the right to join a trade union. Join the union that negotiates the collective agreement for the sector you work in.
  • Employees have the right to a healthy and safe working environment.
  • Employees' duty is to perfom their work tasks carefully, following the instructions.
  • Employees' duty is to refuse to take part in activities that are in direct competition to those of the employer and to keep business and professional secrets confidential.

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