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Home » PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency
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19.06.2025 09:44

PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency

The Supreme Administrative Court decision (KHO:2025:41) in AVI case against Wolt, highlights several factors associated with the work-related activities of food couriers in Finland. The court decision provided a much needed argumentative win for couriers, who seek better working conditions, better pay, economic protection, job security and unemployment protection.

To this day, food couriers working with platform companies (Wolt and Foodora) do not have protection from being involuntarily removed from the platform. In case of sickness, couriers have to rely on their own financial resources. There is no remedy for loss of income on days missed being not online to do deliveries. A significant portion of income earned from platform companies (Wolt and Foodora) by couriers is used to pay for expenses such as food, fuel and maintenance of car, insurance, accounting firm, phone, internet and mandatory pension.

Due to the lack of collective agreement with platform companies the couriers have to rely on rules set by platform companies. These rules set by platform companies are exploitative, arbitrary and are made only to benefit the platform companies. The platform companies use the couriers as Indentured Labour where numerations for work carried out are designed to pay a minimum amount. The algorithms used by platforms companies forces couriers to work long hours with little benefits in return.

PAM Couriers Finland ry is confident that a constructive resolution can be achieved if Wolt approaches negotiations in good faith, by examining existing collective bargaining agreements and collaboratively developing a new payment model that serves the interests of all parties involved.

A collective agreement governing delivery work for platform companies will ensure fair pay, protect against exploitation, and bring transparency to payments and deductions. It would regulate how couriers’ data—including facial recognition—is collected, used, stored within the EU, and shared. It would also provide better benefits. Importantly, it would guard against arbitrary bans and require that any compliance checks be done by trusted bodies within Finland or the EU.

Board of PAM Couriers Finland ry

Keywords:

Platform economy

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