Home » Contact Contact us If you have questions, don’t hesitate to contact us – we’re here for you! A wealth of information is available on our website, but you can always call or send a message through the online service. Sometimes it’s easier to take care of things by discussing them face to face. You are welcome to visit one of our regional offices! PAM’s services during the summer June 23 – August 1 (weeks 26–31): our telephone service is open on Mondays, Wednesdays and Fridays from 10 a.m. to 2 p.m. June 30 – July 25 (weeks 27–30): regional offices are closed, except for the Helsinki-Uusimaa regional office, which is open as usual until the 4th of July. July 7 – August 1 (weeks 28–31): the Helsinki-Uusimaa regional office is open on Mondays. E-service is available throughout the summer. eService The online service is a quick and easy way to take care of many matters related to membership. Sending messages related to membership and employment relationships Updating your personal data and contact details, such as your email address and phone number Membership fee payments and transfer of fees to be collected by the employer Notifications of unpaid periods such as parental leave, military service or study Changes of job or occupation eService login Telephone service We serve you over the phone on weekdays (Mon–Fri) from 10 am to 2 pm. Membership: when you have questions about membership, membership fees, joining the union or member benefits, for example. Members’ employment relationships: when you have questions about wages, working hours, leave or termination of employment, for example. Unemployment Fund of Service Union United: when you have questions about unemployment allowances or other matters related to unemployment, for example. Membership030 100 630 Members’ employment relationships030 100 625 Unemployment fund 020 690 211 Call charges: Calls to numbers beginning with 030 are only subject to operator-specific charges. International call charges apply when calling from abroad. Book a remote meeting for employment-related matters You can book a remote meeting with our employment experts. Teams or phone appointments are available. Book an appointment Teams chat: we will send you an email with a link to the Teams chat before the meeting. Our expert will be there to assist you at the time you have booked. Phone time: our expert will call you at a time of your choice. You can also call us without an appointment. PAM’s call centres are open Mon-Fri 10.00-14.00. For employment matters, tel. 030 100 620 Membership matters, tel. 030 100 600 Unemployment Fund, tel. 020 690 211 PAM’s regional offices PAM’s regional offices serve members across Finland. When you need to take care of things face to face, you are welcome to visit one of our regional offices! See below for contact details. The phone numbers listed above serve you across the country. Åland Islands SAK regional officeTorggatan 16 C (Statens ämbetshus)22100 Mariehamn Open map Book an appointment:Phone: 044 430 9766Email: kristiina.linna@sak.fi The SAK’s regional office is responsible for union services on the Åland Islands. Helsinki-Uusimaa The office is open from 9 am to 4 pm on Mondays, Tuesdays, Thursdays and Fridays. Closed on Wednesdays. Säästöpankinranta 2 A, 9th floor00530 HELSINKIPL 15400531 HELSINKI Open map Joensuu The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Kauppakatu 17 B, 3th floor80100 JOENSUU Open map Jyväskylä The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Visiting addressTorikeskusVäinönkatu 1140100 Jyväskylä Open map Postal addressYliopistonkatu 3840100 Jyväskylä Kouvola The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Urheilijankuja 645100 KOUVOLA Open map Kuopio The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Asemakatu 22-24, 4th floor70100 KUOPIO Open map Lahti The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Rautatienkatu 21 B, 3th floor15110 Lahti Open map Oulu The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Uusikatu 22, 4th floor90100 OULU Open map Pori The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Isolinnankatu 24, 3th floor28100 PORI Open map Rovaniemi The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Rovakatu 896100 ROVANIEMI Open map Tampere The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Aleksis Kiven katu 18 B, 3th floor33210 TAMPERE Open map Turku The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Yliopistonkatu 15 B 1920100 TURKU Open map Vaasan toimisto The office is open on Mondays from 9 am to 12 noon and from 1 pm to 4 pm. An appointment is required at other times. Pitkäkatu 38 C65100 VAASA Open map PAM Main office Open daily from 9 am to 4 pm Siltasaarenkatu 18 A00530 HelsinkiPL 54, 00531 Helsinki Open map Note! Our membership services in Helsinki are located across the street from the Main office. Please visit Helsinki-Uusimaa regional officeSäästöpankinranta 2 A, 9th floor00530 HELSINKI Personnel Here you can find contact details for PAM’s personnel. You can search for people by department or by name. Personnel search For the media Are you looking for information about the employment rate or employees’ views or statistics on wages and income in service sectors? We serve representatives of the media by helping journalists find experts to interview, and we also offer research information and statistics for media use. Read more Switchboard 020 774 002 (for the trade union only) From 9 am to 4 pmEmail: pam@pam.fi Call charges: landline 3.2 cents per minute + 8.35 cents per call; mobile 19.2 cents per minute International call charges apply when calling from abroad.
