Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

CityShoppari mobile app

Updated: 17.04.2020

Existing and newly joining PAM members receive the CityShoppari 2020 app free of charge (€9.90 value). The mobile app works on smartphones.

Request the activation code for the app via SMS: send the message “PAM [space] [your membership number]” (e.g., “PAM 123456”) to the phone number 045 7396 0175. You will receive a code with which you can activate your app. You can request the code from January.

NB! If you activated the CityShoppari app as a membership benefit in 2019, your app will automatically be valid in 2020.

More information about the app and the benefits it provides is available in Finnish on the CityShoppari website (in finnish).

Join PAM


Click here for instructions on activating the app in Finnish. If you continue to have problems with the app, please contact the CityShoppari customer service directly, tel. 020 703 2803 (Mon to Fri 9.00–16.00) or 

Your membership number is indicated on your membership card (mobile or plastic).

Member benefits