Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 020 690 211 10 am to 2 pm

CityShoppari mobile app

Updated: 30.06.2022

Members of PAM (including student and retired members) and new members joining PAM will get free access to the benefits of the CityShoppari 2022 application (value € 14.99). The mobile app works on a mobile phone.

It's now even easier for you to use CityShoppari!

  • DOWNLOAD the CityShoppari app from your app store and INSTALL the app.
  • OPEN the application and ALLOW LOCATION. The app needs this right to work properly and show you the benefits that are located closest to you. The app does not collect your location information.

- Click on the lock image in the top right menu to open registration. Enter and send your phone number. You will receive a verification code via SMS. Enter it in the field provided and press continue.

- Select “I am a trade union or corporate customer and I have a personal password –

register here”. You will log on to CityShoppari with your phone number and the “Password received from the union or company”, the password is your membership number, preceded by the prefix PAM, eg PAM000000.


Download the app to your phone from Google Play, Appstore or Huawei AppGallery.

Your CityShoppari is active from 1 January 2022 until 31 December 2022

More information about the app and the benefits it provides is available in Finnish on the CityShoppari website.

Join PAM


Click for instructions on activating the app:

If you continue to have problems with the app, please contact the CityShoppari customer service directly, tel. 020 703 2803 (Mon to Fri 9.00–16.00) or 

Your membership number is indicated on your membership card (mobile or plastic). You can also find it in PAM's Membership service online.

Member benefits