Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

CityShoppari mobile app

Updated: 01.06.2021

Existing and newly joining PAM members receive the CityShoppari 2021 app free of charge (value of 9.99 €). The mobile app works on smartphones.

It's now even easier for you to use CityShoppari! If your phone number was correctly and up-to-date in the PAM member register before 11/02/2021, then you can just download the CityShoppari app to your phone and log in with your phone number. And all over a thousand benefits are immediately available to you!

If you have joined since 11.2.2021 or we do not have your phone number at all, or it has been added to our membership register after 11.2.2021, then you can order the application activation code via SMS:

send the message PAM21 space your membership number (eg PAM21 123456) to 045 7396 0175. As a return message, you will receive a code with which you can activate the application.

Load to your phone the application from Google Play, Appstore or Huawei AppGallery.

Your CityShoppari is active between 1/1/2021 and 31/12/2021.

More information about the app and the benefits it provides is available in Finnish on the CityShoppari website.

Join PAM

Problems?

Click here for instructions on activating the app. If you continue to have problems with the app, please contact the CityShoppari customer service directly, tel. 020 703 2803 (Mon to Fri 9.00–16.00) or palaute@cityshoppari.fi. 

Your membership number is indicated on your membership card (mobile or plastic). You can also find it in PAM's Membership service online.

Member benefits

    Contact information 

    Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

    Membership services

    030 100 630 10 am to 2 pm

    Employment advice

    030 100 625  10 am to 2 pm

    Unemployment benefit advice 

    020 690 211 10 am to 2 pm

    Service hours during summer

    The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

    PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.