Better together We are Service Union United PAM. Together with our members, we improve the working life of service industry professionals. PAM’s members include waiters, cleaners, chefs, retail workers, security guards, food couriers and many other professionals working in the private service sector. Join PAM Collective agreements and wages Guide to working life eService Unemployment fund PAM softens the bumps of working life Don’t let the bumps of working life mess with your vibe. Service Union United PAM has your back, even in your summer job. 🫧 We are your union if you’re working as a waiter, cleaner, retail worker, security guard, or any other private service sector job. Read more and join PAM Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks Midsummer checklist Are you working during Midsummer? Read list for salary changes during Midsummer and other useful information. Midsummer checklist Services during the summer, 23 June – 1 August Our e-service is available as usual throughout the summer, and our phone lines are open on Mondays, Wednesdays and Fridays from 10 a.m. to 2 p.m. See full details about our summer services here. Latest news All news Blogs from the workplace staff representatives unemployment Standing together in times of uncertainty 4.7.2025 Press releases Platform economy Wolt selectively communicates with couriers – what the company failed to mention about the differences between employment and entrepreneurship 26.6.2025 Articles employment relationship summer job Starting a summer job in the service sector? Here are 5 things all summer workers should know 23.6.2025 Press releases Platform economy PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency 19.6.2025 Articles hotel and restaurant industry staff representatives Standing up, speaking out 17.6.2025 Press releases immigration legislation Platform economy PAM’s Rönni-Sällinen about courier residence permit issue: Wolt can solve it 17.6.2025 Press releases property services sector Trade unions JHL and PAM: Cleaning must not be tendered at the expense of workers 15.6.2025 News international cooperation Platform economy First steps toward international regulation of platform economy taken at the International Labour Conference 11.6.2025 Articles income politics Cuts in social security and part-time work causes poverty among the employed 6.6.2025 Articles employment relationship Young people without working life skills? 4.6.2025 Annual holiday You get annual holiday for each month you work according to the Annual Holiday Act and the collective agreement for your sector. Annual holiday is accrued between 1 April and 31 March. This is called the holiday credit year. Commerce sector, property services, and hotel and restaurant industry have their own rules about annual holiday in the collective agreement. Read more Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Upcoming trainings and events 10 Jul PAM osasto 022, PÄIVÄN SANKARI teatteriesitys, 10.7. – 11.7. 18 Jul Perheretki Korkeasaareen 18.7. – 18.7. 24 Jul VALMU 2025 24.7. – 27.7. See all the trainings and events Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join
Blogs from the workplace staff representatives unemployment Standing together in times of uncertainty 4.7.2025
Press releases Platform economy Wolt selectively communicates with couriers – what the company failed to mention about the differences between employment and entrepreneurship 26.6.2025
Articles employment relationship summer job Starting a summer job in the service sector? Here are 5 things all summer workers should know 23.6.2025
Press releases Platform economy PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency 19.6.2025
Press releases immigration legislation Platform economy PAM’s Rönni-Sällinen about courier residence permit issue: Wolt can solve it 17.6.2025
Press releases property services sector Trade unions JHL and PAM: Cleaning must not be tendered at the expense of workers 15.6.2025
News international cooperation Platform economy First steps toward international regulation of platform economy taken at the International Labour Conference 11.6.2025
Articles income politics Cuts in social security and part-time work causes poverty among the employed 6.6.2025
