PAM is the union for the service sectors Together with our members, we make working life better for service sector workers. PAM members are waiters, cleaners, cooks, property maintenance workers, security guards, food couriers, commerce sector workers and many others working in the private service sectors. Join us and make working life better together. Join PAM Collective agreements and wages Guide to working life eService Unemployment fund Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks Latest news All news News membership Holiday Club holiday weeks in winter and spring are now available for application 4.9.2025 Press releases employment relationship European union legislation Platform economy PAM’s Rönni-Sällinen: Wolt is playing for time 3.9.2025 Press releases income politics taxation Government’s budget decisions don’t help low-paid workers – purchasing power still not improving 3.9.2025 News hotel and restaurant industry private security property services sector supervisors in hotel and restaurant industry Hotel and restaurant industry pay rises on 1 September 2.9.2025 Press releases legislation PAM: Wage theft should be criminalised in order to combat labour exploitation 1.9.2025 Blogs from the workplace staff representatives unemployment Standing together in times of uncertainty 4.7.2025 Press releases Platform economy Wolt selectively communicates with couriers – what the company failed to mention about the differences between employment and entrepreneurship 26.6.2025 Articles employment relationship summer job Starting a summer job in the service sector? Here are 5 things all summer workers should know 23.6.2025 Press releases Platform economy PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency 19.6.2025 Articles hotel and restaurant industry staff representatives Standing up, speaking out 17.6.2025 Annual holiday You get annual holiday for each month you work according to the Annual Holiday Act and the collective agreement for your sector. Annual holiday is accrued between 1 April and 31 March. This is called the holiday credit year. Commerce sector, property services, and hotel and restaurant industry have their own rules about annual holiday in the collective agreement. Read more Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Upcoming trainings and events 11 Sep Osaamisen sanoittaminen 11.9. – 11.9. Etäopetus 11 Sep Lounastreffit aktiiveille 11.9. – 11.9. PAMin Lahden toimisto, Rautatienkatu 21 B, 3 krs. 11 Sep PAM Networks – Handling difficulties at workplace 11.9. – 11.9. Helsingin toimisto, Säästöpankinranta 2 A, 9. krs See all the trainings and events Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join
News membership Holiday Club holiday weeks in winter and spring are now available for application 4.9.2025
Press releases employment relationship European union legislation Platform economy PAM’s Rönni-Sällinen: Wolt is playing for time 3.9.2025
Press releases income politics taxation Government’s budget decisions don’t help low-paid workers – purchasing power still not improving 3.9.2025
News hotel and restaurant industry private security property services sector supervisors in hotel and restaurant industry Hotel and restaurant industry pay rises on 1 September 2.9.2025
Press releases legislation PAM: Wage theft should be criminalised in order to combat labour exploitation 1.9.2025
Blogs from the workplace staff representatives unemployment Standing together in times of uncertainty 4.7.2025
Press releases Platform economy Wolt selectively communicates with couriers – what the company failed to mention about the differences between employment and entrepreneurship 26.6.2025
Articles employment relationship summer job Starting a summer job in the service sector? Here are 5 things all summer workers should know 23.6.2025
Press releases Platform economy PAM Courier Board on Court decision on employment status: Collective agreement would ensure fair pay and transparency 19.6.2025