Better together We are Service Union United PAM. Together with our members, we improve the working life of service industry professionals. PAM’s members include waiters, cleaners, chefs, retail workers, security guards, food couriers and many other professionals working in the private service sector. Join PAM Collective agreements and wages Guide to working life eService Unemployment fund PAM softens the bumps of working life Don’t let the bumps of working life mess with your vibe. Service Union United PAM has your back, even in your summer job. 🫧 We are your union if you’re working as a waiter, cleaner, retail worker, security guard, or any other private service sector job. Read more and join PAM Gain knowledge about working life and learn Finnish in PAM networks PAM networks are open for all immigrants who work in shops, restaurants, cleaning companies, or other private service industries. You can share experiences and knowledge, learn Finnish, and work together for a better work life. More on PAM networks Services during the summer, 23 June – 1 August Our e-service is available as usual throughout the summer, and our phone lines are open on Mondays, Wednesdays and Fridays from 10 a.m. to 2 p.m. See full details about our summer services here. Latest news All news Articles income politics Cuts in social security and part-time work causes poverty among the employed 6.6.2025 Articles employment relationship Young people without working life skills? 4.6.2025 Articles collective agreement collective bargaining membership ”A challenging starting point, but we achieved a lot” – how did the collective bargaining go? 2.6.2025 Articles Platform economy Court rules that food couriers are employees — what does this mean for couriers? 23.5.2025 Press releases employment relationship Industries legislation Platform economy Supreme Administrative Court: Couriers are employees – A victory for couriers and PAM 22.5.2025 Articles equality immigration Anton Pullukkutti and Fred Miller appointed as chairs of PAM’s Impact Forum 20.5.2025 Articles employment relationship membership Legal dispute could be very costly without trade union 20.5.2025 News collective agreement hotel and restaurant industry private security property services sector Palmia employees in food, restaurant, cleaning, property and security services now covered by PAM’s collective agreements 19.5.2025 Articles immigration membership Courage to speak Finnish – PAM’s language clubs bring people together 8.5.2025 News equality immigration Members of PAM’s Impact Forum selected – “So many great applicants” 22.4.2025 Annual holiday You get annual holiday for each month you work according to the Annual Holiday Act and the collective agreement for your sector. Annual holiday is accrued between 1 April and 31 March. This is called the holiday credit year. Commerce sector, property services, and hotel and restaurant industry have their own rules about annual holiday in the collective agreement. Read more Support throughout your career Advice and support The union representative helps you in the workplace. If there is no union representative, you can always contact our experts for advice. Do you have questions regarding salary, working time, leave or termination of the employment contract? We are here to help you! Read more Collective agreements Our primary task is to negotiate collective agreements for workers in service sectors. Through collective agreements, we develop and supervise our members’ interests and ensure that fair rules are followed in workplaces and working life. Learn more about collective agreements Unemployment fund As a member of PAM, you are also a member of the Unemployment Fund of Service Union United. The unemployment fund will pay you an earnings-related unemployment allowance if you lose your job or are laid off. Unemployment fund Member benefits Guidance on your career path Are you looking for a job, or do you want to develop your skills? PAM’s career services help you when you are looking for a new direction in working life or want to identify your strengths. You will also receive advice and help if you are at risk of unemployment, have been made redundant or have been temporarily laid off. Read more Trainings Learn new things and network with other service sector employees in PAM’s training courses! In the courses, you will develop your competence and working life skills that will help you succeed in your career, increase your wellbeing and cope better. Read more about trainings Discounts and other benefits As a member of PAM, you get a discount and benefits from the services of our partners. Benefits are available for, among other things, accommodation and holiday services, insurance, fuel and legal services. Also check out the hundreds of benefits and discounts included in the Cityshoppari mobile application. See all the discounts Run for staff representative – the whole workplace benefits! Elected staff representatives make sure that collective agreements and labor and safety laws are followed and respected at workplaces. We train and provide support for union representatives (shop stewards) and occupational safety and health representatives. Read more Upcoming trainings and events 9 Jun Grundkurs i arbetarskydd ( 9.-13.6.) 9.6. – 13.6. Helsinki ( Teollisuusliiton tilat), Hakaniemenranta 1A 9 Jun PAM Meri-lapin os 050 luottamushenkilöiden ja johtokunnan ruokailu 9.6. – 9.6. 11 Jun FULL / Hygienepass training for PAM members in Helsinki 11.6. – 11.6. Keskustoimisto, Siltasaarenkatu 18 A, 8 krs See all the trainings and events Manage your membership easily online! In the e-services, you can update your contact information such as your email address and phone number, pay membership fees, notify PAM of changes in your employment relationship and a lot more. Log in the eService Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join
Articles income politics Cuts in social security and part-time work causes poverty among the employed 6.6.2025
Articles collective agreement collective bargaining membership ”A challenging starting point, but we achieved a lot” – how did the collective bargaining go? 2.6.2025
Articles Platform economy Court rules that food couriers are employees — what does this mean for couriers? 23.5.2025
Press releases employment relationship Industries legislation Platform economy Supreme Administrative Court: Couriers are employees – A victory for couriers and PAM 22.5.2025
Articles equality immigration Anton Pullukkutti and Fred Miller appointed as chairs of PAM’s Impact Forum 20.5.2025
Articles employment relationship membership Legal dispute could be very costly without trade union 20.5.2025
News collective agreement hotel and restaurant industry private security property services sector Palmia employees in food, restaurant, cleaning, property and security services now covered by PAM’s collective agreements 19.5.2025
Articles immigration membership Courage to speak Finnish – PAM’s language clubs bring people together 8.5.2025
News equality immigration Members of PAM’s Impact Forum selected – “So many great applicants” 22.4.2025
