Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Resigning from the union

Updated: 15.03.2021

You don’t need to resign from the union if for example you start studying full-time, go on family leave, start military service or are receiving sick pay or unemployment benefits from Kela. If there is a gap in your wage income, you are entitled to exemption from membership fees for as long as you are not being paid.

If your circumstances change you don’t need to resign from the union – you can ask to be exempted from membership fees

You don’t need to resign from the union if for example you start studying full-time, go on family leave, start military service or are receiving sick pay or unemployment benefits from Kela. If there is a gap in your wage income, you are entitled to exemption from membership fees for as long as you are not being paid. Your membership remains in place whilst you are exempted from membership fees and you only need to start paying your membership fees again when you have returned to working life.

You only need to tell the union if you are not being paid or not getting benefits from the unemployment fund. Log in to the online service using your online banking codes or mobile certificate at asiointi.pam.fi/en. Remember to re-notify when you return to work to re-start your membership fees and keep your membership up to date.

If you are not satisfied with the service you are getting – give feedback rather than resigning

If you are not satisfied with the service you are getting from the union, we would prefer you to give us feedback on the service you are getting rather than resigning. We are doing our best to improve our services and activities, so direct feedback from members is extremely important for us. Every single member is important to us and together we can influence and improve things for us all in the service sector.

If you do want to resign, however, proceed as follows

If you do want to resign from the union, you need to give your resignation to PAM in writing.

If your employer has deducted your membership fees from your pay, ask the payroll department at your workplace to stop collection from the date you tell PAM you are resigning. Also remember to check your pay slip for the next month to make sure that union membership fees have not been charged.

If a member resigns in person, they are considered to have resigned as of the date of resignation they give themselves. The date of resignation cannot be retroactive, however, which would imply refund of membership fees. If the membership fees have not been paid by the time of resignation, the membership is considered to end at the time for which the membership fees have been paid.

Remember that you are always welcome to rejoin PAM, whatever your reason for resigning!

Read more

Member benefits

    Contact information 

    Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

    Membership services

    030 100 630 10 am to 2 pm

    Employment advice

    030 100 625  10 am to 2 pm

    Unemployment benefit advice 

    020 690 211 10 am to 2 pm

    Service hours during summer

    The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

    PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.