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Property services

PAM negotiates the terms and conditions of employment in the property services sector and represents people working in the field, such as cleaners and property maintenance workers. On this page you will find information about current issues in the sector and about employment conditions.

Together with workers, we strive towards a better working life and monitor compliance with agreed terms and conditions.

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Collective agreement for property services sector
Last updated: 25.02.2026
Minimum wages for property services
Can I Join PAM?
A better everyday campaign
Report suspected labour exploitation

PAM is the trade union for workers in the property services sector. We negotiate the collective agreement and oversee compliance with employment conditions

Collective agreement for property services

Numbers from the property services sector

80 000

employees covered by the collective agreement

over 35 %

of employees have a migrant background

20,2 %

increase in the minimum wage negotiated by PAM in 2016–2025

Current issues

A better everyday is built together

The collective agreement for the property services sector exists to safeguard fair minimum conditions for all employees in the sector. Unfortunately, some property services companies do not operate correctly.

At PAM, we demand the opportunity for a better everyday life and fair employment conditions for all workers in the sector.

Survey on the implementation of employment conditions has ended

A survey on how employment conditions are implemented in everyday working life in the property services sector was conducted at the beginning of 2026. The survey has now closed, and more information about the results will be shared later.

Thank you to everyone who responded to the survey! The gift cards have been raffled and the winners have been notified personally.

Campaign materials

  • Upcoming materials will be published here.

News from the sector

Report suspected labour exploitation in the property services sector

Labour exploitation refers to a situation where a worker is forced to work under unfair or illegal conditions. This may include, for example, underpayment, threats, or working without a real possibility of refusing the work. In Finland, exploited workers are most often foreign employees.

Labour exploitation is a serious violation of workers’ rights, undermines wage levels in the property services sector, and weakens occupational safety.

  • Employees regularly work exceptionally long days.
  • An employee agrees to the job, but the actual working conditions – such as pay, working hours or accommodation – are worse than originally promised.
  • The employee cannot freely leave the job without fear of punishment, retaliation or other negative consequences for themselves or their family members.
  • The employee has limited language skills, is in debt, or is unaware of their rights.
  • The employee remains in the employment relationship because there are no real opportunities to change jobs or seek help, or because the risk of doing so is otherwise too great.

  • The employee is unfamiliar with the terms and conditions of employment in the property services sector and does not know under what terms they themselves are working.
  • Someone else answers questions and handles matters on behalf of the foreign employee.

Submit a report

If you suspect labour exploitation at a workplace in the property services sector, you can report the matter to PAM using the form available via the link. Submitting a report does not commit you to any further action, and it will be handled confidentially. You may also submit a report anonymously.

If you have questions concerning your own employment relationship, please contact PAM through our regular service channels.

PAM’s goal is to ensure that all employees in the property services sector have at least the terms and conditions of employment set out in the collective agreement. Reports submitted through the form help us achieve this goal.

Report

Downloadble materials

Can I join PAM as a member?

You can join PAM if you work in the private property services sector, for example as a cleaner, property maintenance worker or facilities cleaner. You can join even if you work part-time or on a fixed-term contract.

It is worth joining PAM already during your studies if you are studying for a service-sector profession at a vocational institution or a university of applied sciences. Student membership is free of charge.

Join PAM

What is a trade union and how does PAM differ from an unemployment fund?

PAM is a community for workers in the property services sector that, together with its members, builds a better working life. A trade union ensures that workers in the property services sector have fair employment conditions and security in everyday life.

For example, YTK is not a trade union but an unemployment fund. PAM is a trade union whose membership also includes membership in the Unemployment Fund for the Service Sector. PAM is the only body that can issue interpretations relating to your collective agreement. The more members the union has, the better its chances of negotiating improved conditions for employees.

Read more about the difference between PAM and YTK

Become a member

You should join PAM if you work in the private service sector as a salesperson, cleaner, waiter, cook or security guard, for example. We negotiate the terms and conditions of your job and help if you have problems in your employment.

Read more and join

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