Home » Membership » PAM’s sectors PAM’s sectors PAM is a multi-sector trade union for professionals in the private service sectors. Our members include, among others, cashiers, cleaners, cooks, property maintenance workers, security guards, food couriers and many others working in the service industries. Not a member yet? Join here! Which sectors’ workers does Service Union United PAM represent? Commerce sector The retail sector is one of the largest industries in Finland. Typical occupations include sales assistants, cashiers, shelf stockers, warehouse workers, and store managers. PAM negotiates the collective agreements for the retail sector, covering approximately 200,000 employees. Go to the commerce sector collective agreement Hospitality and restaurant sector Typical occupations include chefs, waiters, receptionists, and shift supervisors. PAM negotiates collective agreements for both employees and supervisors in the sector, covering around 80,000 employees. Go to the tourism and restaurant sector page Property services Typical occupations include cleaners, facility maintenance workers, property maintenance workers, and institutional cleaners. PAM negotiates a collective agreement for employees and supervisors in the sector, covering approximately 80,000 employees. Go to the property services page Security sector Typical duties include surveillance and guarding, crowd control, and cash-in-transit services. PAM negotiates the collective agreement for the security sector, covering around 8,000 employees. Go to the security sector page (in Finnish) Alko PAM negotiates the collective agreement for Alko retail employees, ensuring minimum pay and employment conditions for store staff. The agreement covers around 2,000 employees. Go to Alko’s collective agreement (in Finnish) Pharmacy sector PAM negotiates the collective agreement for pharmacy technical staff, covering minimum employment conditions for approximately 3,000 employees. Go to the pharmacy workers’ collective agreement (in Finnish) Customer service and telemarketing PAM negotiates the collective agreement for customer service and telemarketing, setting minimum employment conditions for the sector. Go to the collective agreement for customer service and telemarketing (in Finnish) Avecra PAM negotiates the collective agreement for Avecras’s onboard train service staff, covering minimum pay and employment conditions. Go to Avecra’s collective agreement (in Finnish) Cinemas PAM negotiates the collective agreement for cinema employees, ensuring minimum pay and employment conditions. Go to the movie theatres’ collective agreement (in Finnish) Golf sector PAM negotiates the collective agreement for employees in the golf sector, ensuring minimum pay and employment conditions. Go to the golf sector agreement (in Finnish) Ski resorts Employees work as slope staff, ticket sales and rental staff, and ski instructors. PAM negotiates the collective agreement for the sector, covering around 700 employees in Finland. Go to the ski resort sector agreement (in Finnish) Amusement, theme and adventure parks Typical roles include ticket sellers, game operators, park workers, lifeguards, and ride operators. PAM negotiates the collective agreement for the sector. Go to the amusement and theme park agreement (in Finnish) Adventure Services The collective agreement covers around 600 employees in Finland. Employees work as wilderness guides, safari guides, and in concierge roles. Go to the programme services agreement Moving services sector PAM negotiates the collective agreement for moving services employees, ensuring minimum pay and employment conditions. Go to the moving services agreement (in Finnish) Photo producers PAM negotiates the collective agreement for employees in photo processing labs, ensuring minimum pay and employment conditions. Go to the photo processing agreement (in Finnish) Veikkaus PAM negotiates the collective agreement for Veikkaus employees, including customer service staff in gaming arcades and Casino Helsinki staff. The agreement covers around 275 employees. Go to the Veikkaus agreement (in Finnish) Bingo PAM negotiates the collective agreement for bingo employees, ensuring minimum pay and employment conditions. Go to the bingo collective agreement (in Finnish) Maintenance of appliances and service machines PAM negotiates the collective agreement for employees in appliance and electronics maintenance, ensuring minimum pay and employment conditions. Go to the collective agreement (in Finnish) Finnish National Opera and Ballet PAM negotiates the collective agreement for technical staff groups, supervisors, and masters, ensuring minimum pay and employment conditions. Go to the National Opera and ballet collective agreement (in Finnish) Finnish National Theatre PAM negotiates the collective agreement for technical and administrative staff and equivalent personnel, ensuring minimum pay and employment conditions. Go to the National Theatre collective agreement (in Finnish) Become a member PAM is your union if you work in the private service sector as a salesperson, cleaner, waiter, cook, security guard or caretaker, for example. We negotiate the terms and conditions of your job. Read more and join Last updated: 17.03.2026
