Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

Members' service 030 100 630 is open Mondays, Wednesdays and Fridays from  10 am to 2 pm.

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays 10 am to 2 pm


Training is free for members – make use of this membership benefit!

Come and learn something new and network with other service sector workers. PAM has a wide range of training options in areas ranging from collective agreements to media studies. Check out our training programme in the event calendar and register for the training that interests you!

PAM’s training can help you with issues related to working life and working life skills. You can go to training in your own area, online training and also participate in training offered by our partners. Read more on this on the page training for members. 

PAM’s staff representatives get training for their duties in the form of basic courses, advanced courses and refresher training.
Read more about training for staff representatives

We also organise training for supervisors. Read more about training for supervisors


Training is free

Training organised by PAM is free for members. We pay for the tuition, catering for the course days, travel costs and if necessary accommodation. For travel, public transport and car sharing are preferred (we do not pay travel costs below €6). Please remember to let us know if you are unable to take up training, otherwise we will have to charge you for part of the costs of the training.

PAM does not pay travel costs for training by WEA/TSL, KSL or partner institutions.

How to register for training 

You can find all of the training organised by PAM in the event calendar. Register for training directly in the event calendar.

1) Choose the course you want to register for on the PAM event calendar 
2) Press 'Register'
3) Log in using your online banking codes or mobile ID and complete the registration process.

After registering you will get an e-mail to confirm that PAM has received your registration. If you don’t get an e-mail, please check your junk mail folder and if necessary register again. After participants have been selected, a letter is sent out a few weeks before the training containing practical information and the course programme.