Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

PAM membership and how to join


Become a member of PAM

You can join PAM if you are in an employment relationship that pays you wages. It’s a good idea to insure your working life as soon as you start in a new job! You cannot join PAM if you are unemployed or laid off.

Service Union United PAM is the best support in working life for those working in private service sectors. When you join PAM, you can get help in employment-related issues such as pay, work shifts, working hours and holiday. Membership also includes membership of the unemployment fund. 

When you have been a member of PAM and the unemployment fund and you meet the condition of previous employment, you can get earnings-related benefits if you become unemployed or are laid off. It is safe to change union or YTK: there are no interruptions to your unemployment security, if membership of your previous union and fund is valid. 

We are there for you during the coronavirus epidemic

Your shop steward is there to help at the workplace 
Your shop steward is your first point of contact for many questions and problems. He or she is there for you, the employees! So contact your shop steward right away if something is bothering you. 

Lines of communication
We provide advice on membership and employment-related issues by phone and e-service. You can find answers to many questions on this page. We kindly ask you to search for an answer here first. 

You can find our contact details here