Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

030 100 630 10 am to 2 pm

Employment advice

030 100 625  10 am to 2 pm

Unemployment benefit advice 

020 690 211 10 am to 2 pm

Service hours during summer

The telephone services  in the summer from Monday to Tuesday and Thursday to Friday between 10 am and 2 pm. 

PAM's regional offices will be closed from 5 July until 30 July, except forthe Helsinki-Uusimaa regional office, which is open the whole summer.

Sickness and quarantines 

If an employee falls ill, it is essential that they stay at home. It’s also not in the interest of employers to have employees ill at work. During the coronavirus epidemic levels of medical emergencies are high and healthcare resources are stretched. 

We provide answers to the following questions below. Click to get to the section you want.

How do you tell your employer if you are ill during the coronavirus epidemic? 
My child is ill. Can I stay at home and will I be paid my wages? 
Can I stay at home if I am afraid of getting infected with coronavirus? 
Employment effects of travel restrictions 
Who is entitled to sicknes allowance on account of an infectious disease paid by KELA? 
Who is entitled to a temporary epidemic support paid by KELA? 
How does a new coronavirus transmit?
Can a coronavirus cause an occupational disease and qualify you for compensation? 

 

How do you tell your employer if you are ill during the coronavirus epidemic? 

The temporary provisions of the collective agreements agreed in 2020, for example on the notification of sick leave, expired at the end of 2020. Existing provisions for reporting illness can be found in the collective agreement for each sector. You can find the collective agreements here.

If you have been diagnosed with an corona infection with a test, you will receive treatment instructions from health care professionals and, if desired, permission to return to work.

Find out what reporting policies your workplace has if you suspect you have contracted corona.

My child is ill. Can I stay at home and will I be paid my wages? 
A parent is entitled to stay at home to look after a child under the age of 10 who is suddenly taken ill. This is called temporary care leave and can last up to 4 days at a time.

An employee is also entitled to temporary leave for urgent family reasons.

It has been agreed in the collective agreements that employees can also be paid wages for a few days whilst caring for an ill child.
In the collective agreements  you can find information on, among other things, when wages are paid when looking after an ill child and on the notification procedures for sick leave. 

If a child is ordered to be in quarantine at home due to coronavirus infection, a parent can get sickness allowance on account of an infectious disease
 

Can I stay at home if I am afraid of getting infected with coronavirus? 
Fear alone is not justification for staying at home. Your employer may grant you unpaid leave, but in this situation an employer is not obliged to pay wages.show your details on the kanta.fi site. Health details are confidential, however, and showing these is voluntary. You can use

If you are in a risk group, you should talk to your employer about this. To provide evidence of your risk you can, for example, occupational health care to help you in this.

Based on the Occupational Safety and Health Act, an employer is obliged to make sure that employees’ work is safe and healthy. An employer could temporarily transfer an employee in a risk group to duties where there is no risk of infection or it is lower than in the present work.

Employment effects of travel restrictions 

You can follow current travel recommendations on the website of the Ministry for Foreign Affairs. More detailed instructions on travel and border crossing can also be found on the websites of the Government and the Finnish Border Guard.

Passengers returning from high-risk countries are tested and, if necessary, placed in either quarantine in accordance with the Communicable Diseases Act or in voluntary quarantine. Quarantine under the Communicable Diseases Act is not voluntary and does not allow work outside the home.

Note that the situation may change rapidly depending on the coronavirus situation, and travel recommendations may need to be re-evaluated even during your trip.
 

Who is entitled to sickness allowance on account of an infectious disease paid by KELA?

You are entitlet to receive sickness allowance on account of an infectious disease paid by KELA  if you or your child are ill with corona and if the doctor responsible for infectious diseases in the local health care clinic or hospital has made a decision on quarantine or isolation. Read more about sickness allowance on account of an infectious disease on the Kela website.

Who is entitled to a temporary epidemic support paid by KELA?
The Finnish government has decided on special temporary epidemic support to compensate for the loss of earnings of those who have to take unpaid leave from work due to caring for a child during the epidemic. 

A person who has arrived in Finland from abroad and been placed in quarantine-like conditions can also receive temporary epidemic support, which is why he or she has had to take unpaid leave from work. Read more about epidemic support on Kela's website.

How does a new coronavirus transmit?
A new coronavirus is transmitted primarily as a droplet infection when a person coughs or sneezes. The virus can also be transmitted through contact through surfaces that have recently been exposed to airway secretions by an infected person.

Laboratory studies have found that the virus can persist on surfaces for a few hours to a few days. However, according to current research, the role of surfaces in the spread of the virus is not significant. Infections through surfaces, food or goods have not been detected so far.

Follow the THL guidelines on what to do if you fall ill. 

Can a coronavirus cause an occupational disease and qualify you for compensation? 
Occupational disease compensation requires a diagnosed illness. Occupational disease caused by the coronavirus may also be considered in non-social and health care occupations where exposure has been most prevalent.

Exposure to the coronavirus alone is not an occupational disease and does not provide compensation for occupational diseases, nor does it automatically reimburse possible testing costs under the Accidents at Work and Occupational Diseases Act. 
The precondition for compensation in Finland is that the source and condition of the infection must be able to be determined. This therefore presupposes that the source of infection can be identified as having occurred at work.

A claim report for a suspected occupational disease must be completed carefully. Obtaining compensation as an occupational disease requires an accurate and detailed description of the infection and illness, as well as the fact that the infection has not happened in your spare time.

Respirators and other protective equipment reduce the risk of infection at work, but the protection they provide is not perfect. In particular, the protection against infection provided by surgical respirators and fabric masks is deficient.

Insurance companies can ask for more information on possible other sources of infection. If a non-occupational infection is more likely, no compensation will be paid for the occupational disease.